Effective Date: September 6, 2026
Last Updated: September 6, 2026
Pen Basket (“Pen Basket,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit www.penbasket.com, create an account, purchase a subscription, or use our products and services, including the Pen Basket Debt Coach.
This Privacy Policy explains the types of information we may collect, how we use and protect that information, and the choices available to you.
By accessing or using Pen Basket, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with Pen Basket, we may collect the following categories of information:
When you create an account, we may collect information such as your:
To provide personalized debt-planning calculations, Pen Basket may collect information you voluntarily enter into the platform, including:
This information is used to generate calculations, estimates, payoff strategies, and other features available through the Debt Coach.
Pen Basket does not need your online banking username or password for you to manually enter your debt information into the Debt Coach.
When you purchase a subscription, payment transactions may be processed by third-party payment providers.
These providers may collect payment information such as your credit or debit card details, billing address, and other information necessary to process your transaction.
Pen Basket may receive limited information relating to the transaction, such as your subscription status, transaction amount, payment status, or portions of your billing information. We do not necessarily receive or store your complete payment card information when payments are handled by a third-party payment processor.
When you use our website or services, certain information may be collected automatically, including:
We may use cookies and similar technologies to support website functionality, understand how visitors use Pen Basket, remember preferences, and improve our services.
We may use information we collect to:
Pen Basket provides financial planning and educational tools.
Information you enter into the Debt Coach is used to provide calculations and projections based on the information you supply. Pen Basket is not a bank, lender, credit repair organization, debt settlement company, or financial advisor, and the Debt Coach does not constitute individualized financial, investment, tax, or legal advice.
Your actual financial results may differ from projections provided by the platform.
We do not sell your personal information for money.
We may disclose information to third parties when reasonably necessary to operate Pen Basket, including service providers that assist us with functions such as:
These providers may access information only as necessary to perform services on our behalf, subject to their respective contractual obligations and privacy practices.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Pen Basket, our users, or others.
If Pen Basket is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
Pen Basket may use cookies and similar technologies to operate the website, remember preferences, analyze website performance, and understand how visitors interact with our services.
Some cookies may be placed by third-party services used on our website.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar tracking technologies.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by Pen Basket.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
We may retain personal information for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.
These may include the right to:
Some rights may be subject to exceptions or verification requirements under applicable law.
To submit a privacy request, please contact us using the information provided in the Contact Us section below.
We may send you emails necessary to operate your account, including subscription, billing, security, and service-related communications.
If you choose to receive promotional or marketing emails from Pen Basket, you may unsubscribe from those communications using the unsubscribe option provided in the email.
Unsubscribing from marketing emails will not necessarily prevent you from receiving important transactional or account-related communications.
Pen Basket may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.
Pen Basket is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected through our services, we will take reasonable steps to delete it as required by applicable law.
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Where those laws apply to Pen Basket, eligible users may exercise the rights provided by applicable law, which may include rights to access, correct, delete, or obtain a copy of certain personal information and rights concerning certain disclosures or uses of personal information.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Pen Basket is based in the United States.
If you access our services from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.
Where required, we will process personal information in accordance with applicable data protection requirements.
We may update this Privacy Policy periodically to reflect changes to Pen Basket, our business practices, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page. If required by applicable law, we may provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us through our Contact Us page at www.penbasket.com.
Pen Basket is built to help you organize your financial information and make more informed decisions. We believe protecting the information you entrust to us is an important part of that responsibility.